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Frequently asked questions

Delivery

How much does delivery cost?

Flower delivery is £17.99 to England, Wales and parts of Scotland on week days.  Delivery on a Saturday to these locations is £27.99.  Delivery to Northern Ireland is £37.99. 

How long does delivery take?

Flower deliveries operate in a different way to normal deliveries.  As they are fresh produce, you choose your delivery day when placing your order so you know when they are going to arrive.  All sundry items will be added on to your flower order so they are delivered together however if you are ordering sundries alone (eg without flowers) these will be delivered in accordance of out standard delivery schedule which is 3-5 working days.

How will I know my order has been processed?

You will receive an email to confirm your order has been processed.

How will I know when my order has been dispatched?

You will receive a conformation email to let you know when your order has been dispatched.

What do I do if nobody is home at the time of delivery?

It is vital that someone is present to take delivery of your flower order.  We use an external courier company to deliver all orders and a signature is required.  If you know nobody will be at home, let us know in plenty of time before the order is dispatched and we can change the delivery address.

If nobody is at the address to take delivery, the flowers will not be left under any circumstances.  It will be the responsibility of the customer to then arrange either another delivery or collecting the order.

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